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omaraelhawary/README.md
Omar El-Hawary — Solutions Engineer

I help WordPress platform teams diagnose complex technical problems, architect scalable solutions, and ship tools that eliminate recurring failure patterns.

Solutions Engineering · Customer Architecture · WordPress at Scale

Website LinkedIn WordPress

About

Senior Customer Engineer (Tier 3) at Caseproof (MemberPress) — the highest escalation level, working directly with customers as a technical partner across subscription lifecycle failures, payment gateway conflicts, REST API integrations, and platform-critical bugs.

I work at the intersection of engineering, consulting, and customer success. I'm equally at home in a debugging session and an architecture discussion.

5,000+ complex technical issues resolved · Global customers across US, UAE, Egypt & Europe

Currently

  • Building AI-assisted support tooling to help teams draft faster, more accurate responses
  • Maintaining 7 open-source MemberPress plugins across WordPress.org and GitHub
  • Open to consulting, freelance, and FDE/SE opportunities

🤝 Open Source Contributions

Members — by Caseproof · 300,000+ active installs

The leading WordPress User Roles & Capabilities plugin. Rather than filing issues, I contributed directly to the codebase:

Feature Commit
Import / Export Roles →
Allow Changing Display Name for Roles →
Reset Roles →
Rescue Link for Administrator Role Recovery →

🎁 Published — MemberPress Gift Reporter

WordPress.org GitHub License

Identified a recurring reporting gap around Gift memberships while resolving escalated customer issues. Instead of repeating workarounds, I designed a scalable solution and published it to WordPress.org — turning a platform-level blind spot into a maintained, publicly available tool.

Advanced gift reporting · Scheduled reminder emails · Weekly summary automation · Clean exportable data

🧩 MemberPress Ecosystem Tools

Each tool below was built to solve a specific production problem — not as an experiment.

⏩ Forward-Only Access Restricts members from accessing content published before their membership start date. Configurable per rule, supports exclusions, wp-config overrides, a shortcode, and PHP helpers. Ships with a PHPUnit test suite.

🔒 Personal Content Content visibility engine that conditionally renders blocks based on membership levels, active subscriptions, and custom conditions — without theme modifications.

🎁 Hide Claim Fields for Gifting Per-field toggle controlling which fields gift recipients see during claim flows and on their account page. Suppresses validation on hidden fields so claim flows are never blocked.

🏢 Hide Corporate Fields Per-field toggle controlling which fields corporate sub-accounts see on signup and account pages. Works with classic UI and ReadyLaunch.

🧾 PDF Invoice Generator Generates structured, downloadable PDF invoices tied to MemberPress transactions — built for compliance-ready billing workflows.

🧯 Disable Emails on Staging Prevents MemberPress emails from firing in staging environments. Protects production users across multi-environment workflows.

💼 Background

Senior Customer Engineer (Tier 3) · Caseproof (MemberPress) Technical Lead · SwiftX WordPress Developer · Leap13

Core areas: Subscription lifecycle · Stripe/PayPal gateway conflicts · WordPress REST API · Access control architecture · WP-Cron async processing · Multi-environment debugging · Caching & performance · AI-assisted workflows

Tip

Available for consulting, freelance, and full-time FDE/Solutions Engineering opportunities. Let's connect →

Pinned Loading

  1. caseproof/members caseproof/members Public

    Members WordPress plugin.

    PHP 97 40

  2. gift-reporter-for-memberpress gift-reporter-for-memberpress Public

    WordPress plugin that generates detailed reports for MemberPress Gifting add-on, showing gift givers, recipients, redemption status, automatic reminders and transaction data with CSV export functio…

    PHP 1

  3. pdf-invoice-generator-for-memberpress pdf-invoice-generator-for-memberpress Public

    A WordPress plugin that generates bulk invoices for MemberPress subscriptions, allowing administrators to create and manage multiple invoices efficiently.

    PHP 1

  4. memberpress-personal-content memberpress-personal-content Public

    Adds a My Content tab to the MemberPress account page: Wistia video links, file links, and personal notes.

    PHP

  5. staging-disable-emails-memberpress staging-disable-emails-memberpress Public

    WordPress plugin to disable emails on staging environments for MemberPress

    PHP 1

  6. corporate-hide-fields-memberpress corporate-hide-fields-memberpress Public

    Adds a Show for Sub-account checkbox to each MemberPress custom field so you can control which fields corporate sub-accounts see on signup and on the account page.

    PHP 1