Skip to content

Updates docs for new pricing and terminology changes#3052

Open
SarahSoutoul wants to merge 7 commits intomainfrom
ss/update-docs-new-pricing
Open

Updates docs for new pricing and terminology changes#3052
SarahSoutoul wants to merge 7 commits intomainfrom
ss/update-docs-new-pricing

Conversation

@SarahSoutoul
Copy link
Contributor

@SarahSoutoul SarahSoutoul commented Feb 6, 2026

🔎 Previews:

What does this solve? What changed?

A pricing update came out yesterday, and this PR applies changes and adds documentation for any new pricing and terminology changes.

What did I do:

  • Changed all mentions of Monthly Active Organizations to Monthly Retained Organizations + changed the description accordingly using the pricing page info.

  • Updated the note referring to Monthly Active Users to refer to Monthly Retained Users + added the limit in place of 50000 MRUs, addressing the following change in the changelog.

    Screenshot 2026-02-06 at 5 06 13 pm
  • The removal of Enhanced Authentication Add-on has already been addressed in this previous PR, which tackles this change.

    Screenshot 2026-02-06 at 5 09 59 pm
  • Added a note for 5 user impersonations per month being free now to address this change

    Screenshot 2026-02-06 at 5 10 21 pm

For this change, I understand Entreprise Connections are now metered but it doesn't say much about the limit. In the docs, we say For development instances, Enterprise connections are always free but limited to a maximum of 25., so that might need changing. But will investigate what that change means.

Screenshot 2026-02-06 at 5 11 28 pm

Deadline

Urgent

Other resources

Changelog: https://clerk.com/changelog/2026-02-05-new-plans-more-value
Linear: https://linear.app/clerk/issue/DOCS-11475/update-documentation-for-new-pricing-and-terminology-changes
Pricing page: https://clerk.com/pricing
Previous PRs that have applied some changes already:

@SarahSoutoul SarahSoutoul self-assigned this Feb 6, 2026
@SarahSoutoul SarahSoutoul requested a review from a team as a code owner February 6, 2026 23:15
@vercel
Copy link

vercel bot commented Feb 6, 2026

The latest updates on your projects. Learn more about Vercel for GitHub.

Project Deployment Actions Updated (UTC)
clerk-docs Ready Ready Preview Feb 6, 2026 11:52pm

Request Review

The Organization that a user is currently viewing is called the **Active Organization**. The Active Organization determines which Organization-specific data the user can access and which Role and related Permissions they have within the Organization.

Clerk measures Organization usage through **Monthly Active Organizations (MAOs)**. An MAO is an Organization with at least two users that have signed in that month, where at least one has interacted with the Organization during the current billing cycle. Free plans include up to 50 MAOs in development and 100 in production. Pro plans offer unlimited development MAOs and start at 100 free production MAOs, then $1 per additional MAO. Refer to the [pricing page](/pricing){{ target: '_blank' }} for complete details.
Clerk measures Organization usage through **Monthly Retained Organizations (MROs)**. An MRO is an Organization with at least two members, where at least one member is a retained user. Free plans include up to 50 MROs in development and 100 in production. Pro plans offer unlimited development MROs and start at 100 free production MROs, then $1 per additional MRO. Refer to the [pricing page](/pricing){{ target: '_blank' }} for complete details.
Copy link
Member

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Suggested change
Clerk measures Organization usage through **Monthly Retained Organizations (MROs)**. An MRO is an Organization with at least two members, where at least one member is a retained user. Free plans include up to 50 MROs in development and 100 in production. Pro plans offer unlimited development MROs and start at 100 free production MROs, then $1 per additional MRO. Refer to the [pricing page](/pricing){{ target: '_blank' }} for complete details.
Clerk measures Organization usage through **Monthly Retained Organizations (MROs)**. An MRO is an Organization with at least two members, where at least one member is a [Monthly Retained User](!mru). Free plans include up to 50 MROs in development and 100 in production. Pro plans offer unlimited development MROs and start at 100 free production MROs, then $1 per additional MRO. Refer to the [pricing page](/pricing){{ target: '_blank' }} for complete details.

Copy link
Member

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

also it's not the pro plan that offers those org features, its the enhanced B2B Authentication add-on.
imo, i think we should just say something like:

Free plans include up to 50 MROs in development and 100 in production. To increase these limits, refer to the [pricing page](/pricing){{ target: '_blank' }}.

and avoid replicating pricing details in the docs. because /pricing is canonical, and /docs can get outdated from that

Copy link
Contributor Author

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Labels

None yet

Projects

None yet

Development

Successfully merging this pull request may close these issues.

2 participants