- Classify customer product reviews as positive, negative, or neutral.
- Extract key insights — what customers like, dislike, and common pain points.
- Provide actionable recommendations to improve products or services.
- Python: pandas, numpy, re (text cleaning)
- NLP: NLTK / spaCy, TextBlob, scikit-learn (TF-IDF, CountVectorizer)
- ML Models: Logistic Regression, Random Forest, Naive Bayes, or simple deep learning (optional)
- Visualization: matplotlib, seaborn, wordcloud, plotly
- Optional Dashboard: Streamlit / Plotly Dash
- Collect product reviews from:
- Amazon, Flipkart, Yelp, or IMDB
- Kaggle datasets (e.g., Amazon Reviews)
- Format dataset with columns like:
ReviewText,Rating,ProductID
- Remove noise: punctuation, HTML tags, emojis, special characters
- Convert text to lowercase
- Remove stopwords using NLTK or spaCy
- (Optional): Lemmatization / Stemming for normalization
- Analyze distribution of ratings and sentiment labels
- Visualizations:
- Count of positive / negative / neutral reviews
- Wordcloud of frequent words in positive vs negative reviews
- Top adjectives used in reviews
Convert text to numerical representation using:
- Bag-of-Words (CountVectorizer)
- TF-IDF Vectorizer
- (Optional) Word embeddings (Word2Vec, GloVe, or spaCy embeddings)
- Train/Test Split: 80% training, 20% testing
- Models to try:
- Logistic Regression (simple and interpretable)
- Naive Bayes (fast and effective for text)
- Random Forest (optional for better accuracy)
- (Optional) LSTM for deep learning
- Evaluation Metrics: Accuracy, Precision, Recall, F1-score, Confusion Matrix
- Identify common reasons for positive/negative reviews
- Generate a report showing:
- Product strengths: keywords from positive reviews
- Weaknesses/complaints: keywords from negative reviews
- Actionable recommendations for improvement
- Use matplotlib/seaborn for charts
- Create Wordclouds for frequent keywords
- (Optional) Build an interactive Streamlit dashboard for sentiment exploration
✅ Cleaned dataset of product reviews
✅ Python scripts for preprocessing, feature extraction, and modeling
✅ EDA visualizations showing sentiment distribution and key terms
✅ ML model with accuracy and evaluation metrics
✅ Insights report with actionable business suggestions
✅ (Optional) Dashboard for interactive exploration
- Covers full NLP workflow — from data cleaning → analysis → ML → visualization
- Produces actionable business insights
- Demonstrates strong Python, ML, and visualization skills
- Highly relevant for e-commerce, product analytics, or marketing roles