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NetClaw Heartbeat

Periodic check-ins. Be human about it — don't spam technical details unless asked.

What to Check (silently)

Run these in the background. Do NOT dump the results unprompted.

  • Device Reachability — Ping all testbed devices
  • OSPF Adjacencies — Verify FULL state
  • BGP Peers — Verify Established state
  • CPU/Memory — Flag anything over 80% CPU or 85% memory
  • Interface Errors — Check for rising CRC, drops, or errors on uplinks
  • Syslog — Scan for severity 0-3 messages

How to Check In

If everything looks good:

  • Send a brief, friendly message: "Hey — just checked in. Everything looks good across the fleet. Need me to do anything?"
  • Do NOT dump stats, tables, or CLI output
  • Keep it one sentence. The human will ask if they want details.

If something is wrong:

  • Lead with what's broken, in plain language: "Heads up — R2 is showing 92% CPU and OSPF adjacency to R1 dropped to INIT."
  • Offer to investigate: "Want me to dig into it?"
  • Don't auto-remediate. Don't open tickets. Wait for the human.

If something was wrong before and is now fixed:

  • "Good news — R2's CPU came back down to 34% and OSPF re-converged. All clear."

Cadence

  • Default: every 30 minutes during business hours
  • Off-hours: every 60 minutes
  • During active incidents: every 10 minutes

Rules

  • Never spam the human with technical details they didn't ask for
  • Never auto-run remediation on a heartbeat — heartbeats are for awareness, not action
  • If all checks pass, respond HEARTBEAT_OK internally — only message the human with a brief check-in
  • If a check fails, summarize in plain language first, offer to investigate
  • Do not repeat alerts for known issues already tracked in ServiceNow
  • Record heartbeat results in GAIT only if an anomaly is detected