TikTok metrics are not displaying #953
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Hello! I would like to export TikTok metrics to OWOX, but when setting up the connector, I can only select fields related to the campaign or account structure (such as ad_id, page_url, etc.). Could someone please advise what might be the reason why I cannot select metrics like clicks, spend, and similar performance metrics? Thank you!
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Replies: 1 comment 2 replies
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Hello @brezhneva050890-bit! Thank you for reaching out. Could you please clarify whether you use the Also, I want to remind you that you have a Solution Manager on your project who can help with the proper setup. Please reach out to us at bi@owox.com or via chat at app.owox.com (if the chat doesn't appear, please press the Help button in the bottom-left corner), and I will gladly share the manager's contact details with you. |
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All works. Thank you! |
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Great, thank you for letting me know! Have a great day ahead 👍 |
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Hello @brezhneva050890-bit! Thank you for reaching out. Could you please clarify whether you use the
ad_insightsendpoint for setup? This endpoint includes clicks, spend, impressions, and other metrics you may need. Your screenshot looks like theadsendpoint, which doesn't include such metrics.Also, I want to remind you that you have a Solution Manager on your project who can help with the proper setup. Please reach out to us at bi@owox.com or via chat at app.owox.com (if the chat doesn't appear, please press the Help button in the bottom-left corner), and I will gladly share the manager's contact details with you.