Critical issue - was my caregiver command received and executed? #38
Description
I’m a noob and set up my 9 year old’s iphone to loop about a week ago.
Simultaneously I set up caregiver on my own iphone.
I have experienced several issues where I send a command from caregiver and I have NO clue if it went through or not. In one case I was notified that the command was “sent” but the command was not actually administered because I had sent 2 commands within the OTP timeframe. The error message showed up ONLY on my 9 year old sons phone wheras I had no idea that it was missed.
I’ve also had some issues where I sent a bolus command and assumed that it had gone through. However, when I checked my sons phone it turns out that loop had decided NOT to give him the bolus since it exceeded his daily maximum. That’s all well and good, but as a caregiver, I need to know 100% surely that my commands were sent, authenticated, received, authenticated, and then executed. I really REALLY want to request that the caregiver always knows what happened with their request and whether it was received or executed and - if not executed - then why?
The main use case for me is that I want to be able to be able to cook dinner while my 9 year old is playing upstairs, calculate the carbs, and then program them. I can’t just grab my son’s iphone and bring it downstairs to the kitchen since the bt signal doesn’t reach and I would thus need to suspend insulin delivery.
I would also like to be able to set him into “pre meal mode” since I LOVE this feature.
Lastly, I want to be able to see and review and modify ALL of his settings.
As a noob onboarding into loop, it was a major PITA and very non-intuitive that my “caregiver” app was so limited wheras my 9 year old son’s Loop app was totally unrestricted.
I find myself constantly needing to ask him for his phone to see what happened since I dont trust the caregiver app and dont get as detailed info as my son does.
A year from now my son won’t need me as much - but as a caregiver of a newly looping child: this was unexpected.