[FEATURE] Add GLPI as a Native Role in ACE Box

[robert-dt]

Description

As part of the recent PoC, GLPI has been integrated with ACE-box to demonstrate incident workflows during HOT sessions. To make GLPI a production ready, native component in ACE-box, several enhancements are proposed.

Technical Improvements & Observations:

API Integration

• REST API is not enabled by default
• REST API URL is not set by default
• Investigate options to enable it during container startup or provide clear post deployment instructions
• Workflows relying on REST API must handle both session_token and app_token. If app_token cannot be configured automatically, document how to retrieve and use them securely

Container Runtime Issues

• The current Docker image runs as the default user root, which causes permission issues when the cronjob runs (e.g., log files become inaccessible to the app user)

Credential Management

• The GLPI username and password should be dynamically generated at runtime.
• These credentials are added to the ACE box dashboard (v2.0)

Seed Data for HOT Sessions

• To ensure consistent and realistic HOT demos, include seed data for:

  • Predefined teams and team members
  • User roles and incident categories

Documentation

• Add a GLPI quick start guide